- What to Expect After Installation
- Connecting to Tesla Solar Inverter
- Turning On Your System
- Monitoring Your System
- Understanding System Performance
- Troubleshooting Your System
- Requesting and Scheduling Service
- Removal & Reinstallation
- Transferring Ownership of Your Solar System
- Systems Affected by Natural Disaster or Force Majeure Event
Service & Warranty
Tesla service crews are located both nationwide and locally so that any problem you may have can be resolved in a timely manner. Customers with subscription solar enjoy access to solar panels with the ability to cancel anytime. Solar owners enjoy the benefit of Tesla’s industry leading warranties.
We want you to have the confidence that you’re installing the right solar panel system. Tesla uses high quality equipment, and is your support partner in resolving any issues that may arise with your system.
Solar Warranty for Purchased Systems
25-Year Panel Performance Warranty
Your solar panels are guaranteed by their manufacturer to at least 80% of nameplate power capacity for at least 25 years. At your request, Tesla will process your claim and perform any related labor at our cost.
For additional details, view the latest warranty.
10-Year Comprehensive Warranty
Your entire Tesla solar system is covered by a 10-year comprehensive warranty. For a period of at least 10 years, at your request Tesla, will process your claim and perform any related labor at our cost. This includes the following aspects of your solar system. For details and exclusions, you can check your specific purchase agreement.
- Solar inverter
- Roof mounting and leaks
Frequently Asked Questions
How long do solar panels last?
Your solar panel system is outfitted with durable solar panels and high-quality electrical equipment. Tesla does not make performance guarantees outside of your warranty period, but you can expect your solar panel system to continue to produce clean energy for years.
How do I get my system fixed?
Tesla has in-house crews in our service areas across the US. Many issues can be resolved remotely by our technical support line. If your system has an issue requiring onsite support, you will be able to schedule a time for a Tesla crew, Tesla-certified technician or subcontractor to come to your home to resolve your issue.
Do solar panels need maintenance?
Tesla solar systems do not require regular maintenance. You may, however, choose to occasionally clean your solar panels to improve energy generation.
How do I clean my solar panels?
If you decide to clean your solar system, you can rinse your panels with water from a garden hose or safely use soapy water with a non-abrasive sponge. Doing this once or twice a year can improve solar production by 3% to 5%.